Talk to the person holding the spray gun

Calls land with the technicians themselves, between jobs, in the van or at the end of a cure day. Maybe you are staring at a tub and cannot tell whether it deserves saving, maybe one line of a quote reads strangely, maybe a page on this site says something your own bathroom disproves. Say it out loud and you get an answer in the same breath, not in three days.

What to have in front of you

• What the tub is made of, when you know it. Cast iron, pressed steel, fiberglass and acrylic each take a different prep, and the whole answer often hangs on that.
• Any chips, rust spots or rough patches you can see, and roughly where they sit. A wound near the drain reads differently from one up on the rim.
• Whether the tub has been reglazed before. A previous coating, peeling or not, changes the first hour of the job and the price of it.
• Your ZIP code, so the call reaches the technician who actually covers your streets rather than one two states away.

If nobody picks up right away

Spray days run back to back and the extractor drowns out a ringtone more often than we would like. Call again an hour later, or leave a number: the list gets worked through oldest first and nobody falls off it.

Written questions still have a home: contact@reglaze-bathtub.com reaches the same crew, only slower.

What you say on the call stays between you and the few technicians who handle it, and leaves our records once the job or the question is closed.